Affinity Courses

The Affinity course catalog is included with all plans. Our courses have been approved by banks and well known audit firms. They engage the learners with quality and engaging content which helps the learners absorb the knowledge they need to create a compliant workplace and perform well at their jobs.

The course list is always growing and frequently updated to ensure that your learners have the most up to date knowledge on anything they could need or your compliance training program could need.

Should you not see a course listed here which you are interested in, please reach out to our team to discuss. Some of our plans support bring your own training, where we can import existing trainings you already have into the Affinity platform. Additionally, some plans support training customization where we can whitelabel any course for your particular company.

ADA

This course will teach you the key requirements of the American Disabilities Act (ADA) as it pertains to digital applications, and what you should do to comply with accessibility requirements.  

AML/BSA Overview

This course will give you an overview of anti-money laundering regulations; how they apply to the user interface / user experience of your products and other operations of your company; and how to comply with applicable requirements.

CAN-SPAM

This course will teach you what is required under the Controlling the Assault of Non-Solicited Pornography and Marketing rules (a.k.a. CAN-SPAM) for marketing to your customers through emails.

Clean Desk

This course will teach you the importance of a clean desk policy to maintain the security and confidentiality of sensitive information and data within your company.

Collection Practices - FDCPA

This course will teach you the key requirements of the Fair Debt Collection Practices Act (FDCPA) and how to protect consumers from unfair, deceptive and abusive debt collection practices.

Credit and Fair Lending I

This course will teach you how to comply with fair lending regulations and why it is important to consider potential discriminatory impacts throughout your product lifecycle.

Credit and Fair Lending II

This course will provide an overview of the Fair Credit Reporting Act (FCRA) requirements and will teach what you need to know when you either pull a customer’s credit report or report on them back to the credit bureaus.

Customer Complaints

This course will teach how to operationalize customer complaints management to integrate the voice of your customers into your products and services, and to support your compliance management system.

Elder Financial Exploitation (EFE)

This course will teach you what is required to protect older adults from financial exploitation and ways you can help prevent and detect elder abuse.

E-Sign

This course will teach you the key requirements to communicate and transact electronically with your customers.

HIPAA

This course will teach you the key provisions of The Health Insurance Portability and Accountability Act (HIPAA); what protected health information (PHI) is; and how to protect the privacy and PHI of your customers.

Information Security

This course will teach you the key principles of information security, including data protection, access management, encryption and key management, network and application security, and incident response. It will also provide practical measures you can take to protect sensitive data; and how to promote a strong security posture.

Marketing of Financial Products

This course will teach you how to comply with requirements related to marketing of credit products.

Military Lending Act (MLA)

This course will teach you the requirements of the Military Lending Act (MLA) and how to protect servicemembers and their dependents from predatory lending practices.

OFAC Sanctions

This course will teach you how Office of Foreign Control (OFAC) sanctions requirements apply to your business and how to comply with applicable requirements.  

Privacy

This course will teach you key privacy requirements and how to comply; what personally identifiable information (PII) means; the difference between privacy and data security; and why privacy should be a critical component of your product development.

Red Flags/Identity Theft

This course will teach you the key requirements of the "Red Flags Rule"; how to comply with those requirements; and what you can do to prevent and detect identity theft.

Regulation CC - Expedited Funds Availability

This course will provide an overview of the requirements related to the availability of funds deposited in transaction accounts, such as checking and savings accounts.

Regulation DD - TISA

This course will provide an overview of the requirements of the Truth in Savings Act (TISA) / Regulation DD related to the savings accounts and how to comply with them.

Regulation E - Electronic Fund Transfers

This course will teach you the rules around processing electronic fund transfers (e.g., ACH transfers); how you should handle error claims and stop payment requests.

Regulation E - Electronic Fund Transfers

This course will teach you the rules around processing electronic fund transfers (e.g., ACH transfers); provide examples of how they apply to certain lending products; how you should handle error claims and stop payment requests.

Servicemembers Civil Relief Act (SCRA)

This course will teach you the requirements of the Servicemembers Civil Relief Act (SCRA) and how you can help to lessen the financial burden for active-duty servicemembers in the military.

Telephone Consumer Protection Act (TCPA)

This course will teach you what is required under the Telephone Consumer Protection Act (TCPA) for marketing to your customers through calls or texts.

Truth in Lending Act (Regulation Z)

This course will teach the requirements of the Truth in Lending Act (TILA) / “Reg Z” applicable to the advertising and marketing of credit products, such as credit cards, installment loans and buy now pay later loans.

Vendor Management

This course will teach how to operationalize vendor management so you can better manage your critical third party relationships and the risk they may pose to your business.

UDAAP

This course will teach you what is defined as unfair, deceptive, or abusive acts and practices (UDAAPs) and why it is important to avoid them throughout your product lifecycle.

What is a Bank Partnership?

This course will provide an overview of bank-fintech partnerships and will teach you the pros/cons of a bank partnership and what it means to work with a bank partner.

Lending Specific Courses

Affinity also supports specific courses for certain financial products. Below is Affinity's listing of courses specifically tailored for companies which offer Lending products.

Overview of AML/BSA for Lending

This course will give you an overview of anti-money laundering regulations; how they apply to the user interface / user experience of your lending products and other operations of your company; and how to comply with applicable requirements.

AML for Business Lending

This course will give you an overview of anti-money laundering regulations; how they apply to the user interface / user experience of your lending products and other operations of your company; and how to comply with applicable requirements.

Collection Practices - FDCPA For Lending

This course will teach you the key requirements of the Fair Debt Collection Practices Act (FDCPA) and how to protect consumers from unfair, deceptive and abusive debt collection practices.

Credit and Fair Lending I for Lending

This course will teach you how to comply with fair lending regulations and why it is important to consider potential discriminatory impacts throughout your product lifecycle.

Credit and Fair Lending I for Lending

This course will provide an overview of the Fair Credit Reporting Act (FCRA) requirements and will teach what you need to know when you either pull a customer’s credit report or report on them back to the credit bureaus.

Errors and Dispute Resolutions for Lending

This course will provide an overview of the different types of transactional errors (e.g., card disputes, ACH errors, etc.), and what rules apply when handling and resolving errors and disputes.  

Elder Financial Exploitation (EFE) For Lending

This course will teach you what is required to protect older adults from financial exploitation; how elder abuse can manifest in the use of certain credit products; and ways you can help prevent and detect elder abuse.

Electronic Fund Transfers - Reg E for Lending

This course will teach you the rules around processing electronic fund transfers (e.g., ACH transfers); provide examples of how they apply to certain lending products; how you should handle error claims and stop payment requests.

Military Lending Act (MLA) (For Lending)

This course will teach you the requirements of the Military Lending Act (MLA) and how to protect servicemembers and their dependents from predatory lending practices.

Servicemembers Civil Relief Act (SCRA) (For Lending)

This course will teach you the requirements of the Servicemembers Civil Relief Act (SCRA) and how you can help to lessen the financial burden for active-duty servicemembers in the military.

Truth in Lending Act (Regulation Z) for Lending

This course will teach the requirements of the Truth in Lending Act (TILA) / “Reg Z” applicable to the advertising and marketing of credit products, such as credit cards, installment loans and buy now pay later loans.

UDAAP for Lending

This course will teach you what is defined as unfair, deceptive, or abusive acts and practices (UDAAPs); why it is important to avoid them throughout your product lifecycle; and will provide examples of how the requirements apply to certain lending products (e.g. credit cards, buy now pay later loans, installment loans, etc.)